TERMS OF SERVICE

1. Services Provided

Leadfire Systems, LLC DBA Ground Game ROI provides communication, lead-response, automation, and customer engagement tools for businesses, which may include:

• AI Voice Receptionist systems
• Missed call response systems
• Website Chat Assistant tools
• AI-powered customer conversations
• Automatic Google Review Systems
• Reputation management automation
• CRM (Customer Relationship Management) tools
• Lead capture and communication systems
• Database reactivation
• Advertising campaigns
• Website design and hosting
• Booking calendars and scheduling tools
• SMS and email communication systems
• Marketing and follow-up automation
• AI-powered voice, chat, and messaging tools

Services may be offered as bundled systems or individual components.

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years of age
• You are authorized to act on behalf of your business
• All information you provide is accurate and complete

3. Messaging & Communications (A2P 10DLC Compliance)

4. Client Responsibilities

You agree that:

• You are responsible for all content published on your website
• You will not use our services for illegal, deceptive, or harmful purposes
• You will comply with all applicable laws (including TCPA, CAN-SPAM, and privacy laws)
• You will obtain proper consent before contacting your customers via SMS, email, or automated systems

Important:

Leadfire Systems, LLC DBA Ground Game ROI provides communication and automation tools, but clients are responsible for how those tools are configured and used within their business.

5. Payments & Billing

6. Hosting & Platform Use

Websites and systems may be hosted on platforms including (but not limited to) cloud and related infrastructure.

You acknowledge that:

• Hosting availability depends on third-party platforms
• We do not guarantee uninterrupted uptime
• Platform changes, outages, or updates are outside our control

7. Intellectual Property

• You retain ownership of your business content (logos, images, etc.)
• Leadfire Systems, LLC DBA Ground Game ROI retains ownership of all systems, templates, automations, and proprietary processes

You may not:

• Copy, resell, or redistribute our systems
• Reverse engineer or replicate our services

8. AI & Automation Disclaimer

Some services include AI-powered tools such as:

• AI Voice Receptionists
• Website Chat Assistants
• Automated review systems
• AI-generated customer responses
• Messaging automation

You acknowledge:

• AI responses may not always be accurate
• You are responsible for reviewing and monitoring AI interactions
• Leadfire Systems, LLC DBA Ground Game ROI is not liable for errors, missed leads, or incorrect responses generated by AI

9. No Guarantee of Results

While Leadfire Systems, LLC DBA Ground Game ROI is designed to help businesses improve communication, response times, lead capture, and customer engagement:

• We do not guarantee specific business results, revenue increases, or customer acquisition outcomes.
• Performance depends on multiple factors outside our control.

10. Limitation of Liability

To the fullest extent permitted by law:

Leadfire Systems, LLC DBA Ground Game ROI shall not be liable for:

• Lost revenue, profits, or business opportunities
• Missed calls, messages, appointments, or customer inquiries
• Website downtime or technical failures
• Third-party platform issues
• Indirect, incidental, or consequential damages

Your use of our services is at your own risk.

11. Termination

We reserve the right to suspend or terminate services if:

• Payments are not made
• Terms are violated
• Services are misused

Upon termination:

• Access to systems may be revoked
• Hosted assets may be removed
• Data retention is not guaranteed

12. Data & Privacy

Your use of our services is also governed by our Privacy Policy.

We take reasonable measures to protect data but cannot guarantee absolute security.

13. Changes to Terms

We may update these Terms at any time.

Updates will be posted on our website, and continued use of our services constitutes acceptance.

14. Governing Law

These Terms shall be governed by the laws of the State of New Hampshire, without regard to conflict of law principles.

15. SMS Communications

By providing your phone number and submitting a form on this website, you consent to receive transactional and/or promotional text messages from Leadfire Systems, LLC DBA Ground Game ROI related to your inquiry, requested services, appointments, updates, and occasional marketing offers.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly through our website.

Wireless carriers are not liable for delayed or delivered messages.

You must be at least 18 years old or have permission from a parent or guardian to use this service.

16. Contact Information

For questions regarding these Terms: